Privacy Policy
Privacy Policy
Last Updated: 17-08-2026
The Student Health & Wellbeing website is committed to protecting the privacy and confidentiality of students and visitors who use this website. This Privacy Policy explains what information we may collect, how it is used, and the measures taken to protect it.
Information We Collect
Depending on the services you use, we may collect information such as:
1. Name, email address, phone number and other contact details.
2. Student or institutional identification details where required.
3. Information provided when requesting a counselling session.
4. Responses submitted through self-assessment or wellbeing questionnaires.
5. Information submitted through contact or enquiry forms.
6. Technical information such as IP address, browser type, device information and website usage data.
We collect only information that is reasonably necessary to provide and improve our services.
How We Use Your Information
Information collected through this website may be used to:
1. Process and respond to counselling requests.
2. Provide student health and wellbeing support.
3. Facilitate self-assessment and wellbeing resources.
4. Respond to enquiries and requests.
5. Improve the website, services and student support programmes.
6. Maintain website security and prevent misuse.
7. Comply with applicable legal, regulatory and institutional requirements.
We do not use personal information for purposes unrelated to the services described above without appropriate notice or consent, where required.
Counselling Information
Self-assessment tools are intended to help students reflect on their wellbeing and identify areas where they may wish to seek support. They are not intended to provide a medical diagnosis.
Where self-assessment responses are collected or stored, they will be handled in accordance with applicable privacy and security requirements and used only for the purposes communicated to the student.
Sharing of Information
We do not sell, rent or trade personal information.
Personal information may be shared with authorised personnel, service providers or competent authorities where necessary to provide requested services, maintain the website, protect users, comply with legal obligations, or address serious safety or security concerns.
Data Security
Reasonable technical and organisational measures are implemented to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.
However, no internet-based system can be guaranteed to be completely secure. Users should therefore avoid submitting unnecessary confidential information through general website forms.
Cookies and Usage Data
This website may use cookies or similar technologies to maintain website functionality, improve user experience and understand general website usage.
Cookies may collect information such as browser type, pages visited and approximate usage patterns. Where applicable, users may control cookies through their browser settings.
Data Retention
Personal information will be retained only for as long as reasonably necessary for the purpose for which it was collected, for providing services, maintaining institutional records, or meeting applicable legal, regulatory and administrative requirements.
Different types of records may therefore be retained for different periods.
Your Rights
Subject to applicable law and institutional procedures, individuals may have rights relating to their personal data, including the right to request information about their personal data, request correction of inaccurate information, withdraw consent where consent is the basis for processing, and raise a grievance regarding the handling of their personal data.
Requests may be submitted using the contact details provided below.
Third-Party Websites
This website may contain links to external websites or services. We are not responsible for the privacy practices, security or content of third-party websites. Users are encouraged to review the privacy policies of those websites before providing personal information.
Children’s Privacy
This website is primarily intended for students and members of the institution’s community. We do not knowingly seek to collect personal information from children except where permitted and required for legitimate institutional purposes and in accordance with applicable law.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in our services, technology, institutional practices or applicable laws and regulations.
The updated version will be published on this page with the revised “Last Updated” date.
Contact Us
If you have questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact:
Student’s Mental Health & Wellbeing
National Institute of Technology Meghalaya
Saitsohpen, Sohra, East Khasi Hills District
Meghalaya, India – 793108
Email: counsellor@nitm.ac.in
Website: https://shwb.nitm.ac.in
By using this website and its services, you acknowledge that you have read and understood this Privacy Policy